Yes, we have cameras at all external and internal entrances within the site and also throughout the data halls. They are monitored by our operatons and data centre security team 24 x 7 x 365

Please log an access ticket as normal and state the engineers name and contact details and which racks you would like them to access. Once they arrive their ID and ticket reference will be checked as per our standard procedure. If required we can escort them to your racks.

Yes, we retain External and Internal CCTV video footage and door access system logs in line with PCI DSS requirements.

When you sign a contract with Lunar, we request that you send us a list of authorised personnel from your company that are to be permitted access. We then set them up on our portal with 2FA security and your team members can then request access or support 24 x 7 x 365. Each access request gets forwarded to our security team who will check attendees ID against the access request and if a match is made they will allocate an access pass and let them in.

The team at Lunar has extensive experience of satellite downlink and distribution systems gained over many years working with major TV, music and advert analytics companies.